Privacy Policy
Arafsha Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and company name provided voluntarily through contact forms or service inquiries.
- Usage Data: IP address, browser type, pages visited, and time spent on the site, collected automatically via standard web server logs.
- Cookies: Small data files stored on your device to remember language preferences and improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and deliver the services you request.
- Send project updates, proposals, and relevant communications.
- Improve our website content and user experience.
- Comply with applicable legal obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (e.g., cloud hosting, email delivery) solely to operate our business, under strict confidentiality agreements. We may disclose information if required by law or to protect our rights.
4. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us at info@arafsha.com.
5. Cookies and Tracking
Our website uses minimal cookies — primarily to store your language preference (English or Arabic). We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings at any time; note that some site features may be affected.
6. Geolocation
When you first visit our site, we use your IP address via a third-party geolocation service to automatically redirect you to the appropriate language version. This process is anonymous and no geolocation data is stored on our servers.
7. Security
We implement industry-standard technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request erasure of your personal data.
- Object to or restrict certain processing activities.
To exercise any of these rights, contact us at info@arafsha.com.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@arafsha.com
- Location: Riyadh, Saudi Arabia